Your lease agreement will specify how often payments must be made, either fortnightly or calender monthly. We will provide you with a range of options for future payments of rent.
Please note that we do not accept cash payments at our office apart from the first rental payment and bond. If for any reason you are having difficulty in meeting your payment obligations, please contact your property manager immediately to discuss the situation.
Rental payments can be made by direct debit, which you will need to arrange with your bank or electronic funds transfer (internet banking). Our bank details are outlined below. Please note that for all rental and water invoice payments, you must enter your specific agent code in the reference/description line of the transfer. If you have forgotten your agent code, please contact your property manager who will be able to provide it for you.
BSB: 610-101
account number: 0403 568 71
reference/description: agent code
arrears process – our zero tolerance policy
We maintain a strict zero tolerance policy regarding late rent payments. If your rent is unpaid after the due date, we will contact you either by phone, email or send you an SMS message in the form of a reminder. On the 15th day if we have not received any communication from you and the rent remains unpaid, we will issue you with a notice to remedy the situation by paying the full amount within 7 days, or arranging with us a catch up payment plan. Upon expiry of the notice, if your rent arrears have not been paid in full as directed on the notice, we will make an application to the Residential Tenancies Tribunal and take further action, which may result in eviction from the property.
You are required to pay your rent in advance on or before the due date. Not doing so may lead to unfavourable rental references or a listing on a national internet tenancy default database, both of which can make it very difficult to rent another property in the future.
If your landlord has landlord insurance protection, the insurance company is also likely to pursue you for your outstanding rent.
rent reviews
The landlord may increase the rent under the following circumstances:
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where the terms of the tenancy agreement allow it (ie for fixed term agreements, provision for rent increases must be written into the lease);
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where allowed, rent can only be increased after six months into the tenancy or six months from the last rent increase;
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the tenant must be given at least 60 days written notice of intention to increase the rent.
